Services & Support
Support Beyond
Equipment Supply.
Installation, Commissioning, Training & Technical Support
Ferti can support equipment and fertilizer plants beyond manufacture, from installation and commissioning through training, fault finding and ongoing technical assistance.
Support requirements are considered around the equipment, installation and operating environment of each project.
Support for positioning, assembly and plant integration.
Setup and verification of equipment within the operating process.
Practical support for operators and maintenance personnel.
Technical assistance and critical-spares planning where required.
Equipment Lifecycle Support
Support Across the Equipment Lifecycle.
Support requirements differ according to the equipment, installation and operating environment.
Ferti can provide practical assistance across installation, commissioning, training, fault finding and ongoing plant support.
Site Installation & Assembly
Support with equipment positioning, assembly and integration into the surrounding plant.
Commissioning & Plant Start-Up
Equipment can be checked and commissioned as part of the wider fertilizer process.
Weighing & Load-Cell Calibration
Calibration support can be provided where weighing systems form part of the equipment or plant.
Operator & Maintenance Training
Training can be planned around the equipment supplied and the requirements of the installation.
Fault Finding & Remote Support
Technical assistance can help identify equipment or process issues without unnecessary site intervention.
On-Site Technical Support
Where remote assistance is not sufficient, on-site technical support can be arranged according to the requirement.
The level of assistance can vary from standalone equipment support through to installation and commissioning of complete fertilizer plants.
Spares & Ongoing Support
Plan for the Parts That Keep the Plant Running.
Critical-spares planning can form part of the equipment or plant scope, helping identify components that may be important to ongoing operation.
Where standard commercially available components are used, Ferti can provide the specifications required for replacement sourcing. Specialised or preconfigured components can be supplied from South Africa.
Newly manufactured Ferti equipment is covered against defects arising from faulty workmanship or defective materials. Proprietary bought-in equipment remains subject to the respective manufacturer’s warranty.
Discuss Your Support Requirement
Need Support With Ferti Equipment or a Fertilizer Plant?
Share the equipment, site and support requirement you are dealing with. Ferti can help define the appropriate next step.