Your Information. Handled With Care.

How Ferti Handles Website Information

This Privacy and Cookie Policy explains how information may be collected and processed when you visit the Ferti website, submit an enquiry, request information about fertilizer equipment or communicate with us about a project.

Ferti is a specialist fertilizer equipment range developed by G&G Engineering in South Africa. Personal information submitted through this website should be handled in accordance with applicable privacy and data protection requirements.

By using this website, you acknowledge that information may be processed as described in this policy, subject to any rights available to you under applicable law.

Information You Provide and Information Generated Through Website Use

The type of information collected will depend on how you interact with the website.

Using Information for Enquiries, Website Operation and Business Communication

Information collected through the website may be used where reasonably necessary to operate the website, respond to enquiries and communicate about Ferti equipment or projects.

Technical Information Submitted Through the Website

A Ferti enquiry may contain more than standard contact information. Customers may choose to submit plant photographs, equipment details, drawings, dimensions, production requirements or descriptions of existing fertilizer processes.

This information may be reviewed by relevant personnel for the purpose of understanding the project, discussing possible solutions and preparing the appropriate technical or commercial response.

Please avoid submitting confidential, commercially sensitive or proprietary information that is not necessary for the initial enquiry unless appropriate arrangements have been made for its handling.

How Cookies May Be Used

Cookies are small data files that may be stored on your device when you visit a website. Different types of cookies may support website functionality, preferences, measurement or marketing activities.

Where a cookie consent tool is used, visitors may be given the opportunity to manage optional cookie categories. Essential technologies required for the basic operation or security of the website may operate separately from optional preferences.

Understanding Website Performance

Ferti may use website analytics or measurement tools to understand general visitor behaviour, website performance and the effectiveness of digital marketing activities.

Depending on the final website configuration, these tools may process technical or usage information such as pages viewed, session activity, device information, referral sources and interactions with website content.

When Information May Be Shared

Personal information should not be sold as part of normal website operations.

Information may, however, need to be processed by service providers that support the operation of the website or the handling of enquiries. Depending on the final systems used, this could include hosting providers, email services, website support providers, analytics platforms or other technology providers.

Information may also be disclosed where required by law, regulation, legal process or a valid request from an authorised authority.

Keeping Information Only as Long as Reasonably Required

Information may be retained for as long as reasonably necessary to respond to an enquiry, manage a project, maintain business records, meet legal or operational requirements or support an ongoing customer relationship.

Different types of information may need to be retained for different periods depending on the purpose for which the information was collected.

Reasonable Safeguards for Website and Enquiry Information

Reasonable technical and organisational measures should be used to protect information against unauthorised access, loss, misuse or inappropriate disclosure.

No website, email system or internet transmission can be guaranteed to be completely secure. Visitors should therefore use appropriate care when sending sensitive information electronically.

Requests Relating to Personal Information

Depending on the applicable privacy law and circumstances, you may have rights relating to personal information held about you. These may include requesting access, correction or deletion of certain personal information, or objecting to particular forms of processing where legally applicable.

Ferti may need to verify the identity of the person making a privacy request before releasing or changing personal information.

Certain information may need to be retained where required for legal, contractual, regulatory or legitimate business record purposes.

Links to Third Party Websites

The Ferti website may contain links to external websites or platforms operated by third parties.

Ferti is not responsible for the privacy practices or content of external websites. Visitors should review the relevant privacy information provided by those third parties before submitting personal information to them.

Updating This Privacy & Cookie Policy

This policy may be updated from time to time to reflect changes to the website, technology, business processes, legal requirements or the way information is handled.

The most recent version should be published on this page together with the relevant update date.